Welcome to Wino Casino

Who We Are

Wino Casino is owned and operated by Group Gaem B.V., licensed under the Anjouan Offshore Financial Authority (license ALSI-202409012-FI1). We serve international players, excluding a list of restricted jurisdictions, and we offer our platform in thirteen languages - English, Danish, German, Spanish, Finnish, French, Italian, Dutch, Greek, Norwegian, Polish, Portuguese, and Swedish - so that players across different regions can enjoy our site comfortably.

While our interface supports multiple languages, our customer support team currently communicates in English, available to you 24/7 through live chat, email, or our contact form. We at Wino Casino believe that accessible, responsive support is just as important as the games themselves.

Our Game Selection

Our Wino slots library includes over 3,000 titles, and across our full catalogue - slots, live games, table games, and specialty options - you'll find anywhere between 2,200 and 4,000+ games to explore. We've partnered with some of the most respected names in the industry to make this possible, including:

• Pragmatic Play, Nolimit City, Hacksaw Gaming, Play'n GO, Microgaming
• Blueprint Gaming, Playson, 3 Oaks Gaming, Quickspin, Red Tiger
• Betsoft, BGaming, Wazdan, Habanero, Red Rake Gaming, Relax Gaming
• Platipus, Apollo Games, Spribe, Mascot Gaming, Ruby Play, PG Soft
• Winfinity, Iconic21, Vivo Gaming, 7Mojos, XPG, Betgames, TVBet

At Wino, we offer more than just slots. Our players can dive into roulette, blackjack, craps, poker, jackpots, crash games, keno, scratch cards, video poker, and a full suite of live dealer tables including live baccarat, live blackjack, live roulette, live poker, and live dice games. If you enjoy the energy of a real studio, our live casino experience - powered by Winfinity, Iconic21, Vivo Gaming, 7Mojos, XPG, Betgames, and TVBet - brings that atmosphere straight to your screen.

For sports fans, we've built a sportsbook covering more than 40 disciplines - from football, tennis, and basketball to cricket, darts, snooker, and even niche markets like politics or TV show predictions. Whatever you're into, chances are we've got it covered at Wino Casino.

Getting Started With Us

Joining Wino Casino is designed to be quick and uncomplicated. Here's how you can get started:

1. Visit wino.casino and click the registration button
2. Fill in your personal details and choose a secure password
3. Confirm your email address to activate your account
4. Make your first deposit (minimum €20) using one of our supported payment methods
5. Complete identity verification (KYC) when prompted, particularly before your first withdrawal

Once you're in, you'll have access to our full game library, our sportsbook, and our welcome offers right away. Getting started is easy with the quick Wino login process.

Our Payment Options

We support a wide range of payment methods so you can deposit and withdraw in the way that suits you best. For deposits, Wino Casino accepts Visa, Mastercard, American Express, Apple Pay, Revolut, giropay, SOFORT, Instant Bank Transfer, and cryptocurrencies including BTC, ETH, LTC, and USDT. The minimum deposit is €20.

Withdrawals can be made via bank transfer, e-wallets, or cryptocurrency, with a minimum withdrawal of €100 or currency equivalent. We cap withdrawals at €1,000 per day and €10,000 per month, with net winnings capped at €100,000 per day across all bets, wagers, bonuses, and promotions. We process one pending withdrawal per payment method and one withdrawal request every 24 hours, with requests generally completed within 3 banking days, though extra verification or public holidays may extend this slightly. Your first withdrawal triggers our standard KYC check, which we typically review within 48 hours.

Our Welcome Package and Ongoing Promotions

At Wino Casino, we reward new players with our Slots Welcome Package - 600% up to €10,000 spread across your first five deposits, with each stage claimed separately from our promotions box:

• Bonus #1: 200% up to €500, wager 25x
• Bonus #2: 100% up to €1,500, wager 25x
• Bonus #3: 100% up to €3,000, wager 25x
• Bonus #4: 50% up to €2,000, wager 25x
• Bonus #5: 150% up to €3,000, wager 25x

Sports fans aren't left out - our Sports Welcome Package offers 300% up to €3,000 across your first three deposits, each with a 15x wagering requirement. We also run a Weekly Sports Package (300% up to €3,000 per week) and a Weekly Slots Package (450% up to €3,500 per week), refreshed every Monday, Wednesday, and Friday. Our VIP members enjoy an additional 20% cashback, and we also offer a dedicated Live Casino Bonus for players who prefer live dealer tables. For full details on our current offers, check out our Wino bonus page.

We do ask that players review our bonus terms carefully - for example, the maximum bet while a bonus is active is €2, maximum wins are capped at 25x the bonus amount for deposit bonuses (10x for no-deposit offers), and only one bonus may be active at a time. Certain games, including live casino titles and select slots like Book of Dead, Sweet Bonanza, and Aviator, are restricted while a bonus is in play. We outline these rules clearly so you always know where you stand.

Security and Fair Play

We at Wino Casino take account security seriously. Our platform is built for desktop and mobile browsers, requiring no download, so you can play wherever you are. We restrict access from certain jurisdictions in line with our license requirements, and we prohibit the use of VPNs, proxies, or other location-masking tools to maintain a fair and compliant environment for everyone.

Our Customer Support

Here at Wino, we know that quick, helpful support matters. Our team is available around the clock through multiple channels:

• Live Chat: Available 24/7
• General Support & Self-Exclusion: [email protected]
• Complaints: [email protected]
• Contact Form and FAQ section: Available on our website